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Research


We've compiled a number of articles that are either written by members of our team; support the work we do; discuss how we work with customers or simply are pertinent or inspirational.


 
Values: Newmeasures research indicated that there is a strong correlation between employee satisfaction and values in the workplace. Effective Organizations are Driven by Values
by Diane Fassel
Retention: Read how one customer saved over $10M by using our survey to address retention.

A Survey to Improve Retention by John Starcher

Transforming Culture: Creating an Environment Conducive to Retention
by Diane Fassel & Molly Seals

Coaching: Developing your employees is paramount to success. Coaching for Improved Performance by Diane Fassel
Effectiveness: Several of our best organizations have a 100% participation rate - find out how. Improving Survey Participation by Deme Sanford
 

For best results in the workplace, take some time away

 

All work and no play could hamper job success by Penelope Trunk, Globe Correspondent, 12/25/05
Communication: Employees tell us that communication is an area where many companies need significant improvement. The following links will provide insight to good communication practices.

Your People Are your Prophets-Listen Well and Respond Quickly
by Diane Fassel

Have the Courage to Ask
by Marshall Goldsmith

Recognition:

Recognition is a key component to retention and job satisfaction; discover what the best organizations do to recognize their people. Best Practices: Building Better Performance
  One of the key outcome measures of the Newmeasures employee survey is whether or not an employee feels valued. The Fine Art of Apprieciation
Manager Competence: Our research has shown that employees join an organization, however, they typically leave because of a manager; learn what you can do to build managerial competency. What Gets Measured Gets Managed
 

Pride is an important element of employee commitment and is strongly related to organizational turnover.

Employee Commitment
by Larry Murphy
Customer News: Lloyd Dean, President & CEO of Catholic Healthcare West, named as one of the significant contributors to enriching the Bay Area community. 10 Most Influential List
City Flight Media Network
  Positive Direction - Lloyd Dean Managed Healthcare Executive